Privacy Policy

Last updated: 20 September 2026

This policy explains how the Quick Cash digital wallet app collects, uses and protects your data when you use the app in Sudan. By using the app you agree to this policy.

1. Data we collect

• Account data: phone number, first and last name, date of birth, gender, and email (optional).
• Identity verification (KYC): national ID or passport number, photos of your ID document and a selfie, when you request an account tier upgrade.
• Financial data: wallet balance, transfer and payment history, bank account numbers you enter for transfers, and service purchases (airtime, electricity).
• Device data: device identifier, model and OS version, and a Firebase push token, used to bind the device to your account and protect it.
• Contacts: with your permission the app reads contacts locally to help you pick a recipient. Your address book is not uploaded; only the recipient number you select is sent to complete a transaction.
• Camera: used only to scan QR codes and photograph ID documents. Images are stored only for verification.
• NFC: used for tap-to-pay between devices when you choose it.

2. How we use it

• To create your account, operate the wallet and execute transfers and payments.
• To verify your identity and comply with KYC/AML requirements of Sudanese regulators.
• To protect your account from fraud (device binding, OTP, biometric/PIN lock).
• To send transaction notifications and security alerts.
• To provide support and improve the app.

3. Sharing

We do not sell your data. We share it only with:

• Banks, payment providers and operators (Zain, Sudani, MTN, the electricity utility) as needed to complete the transaction you requested.
• Trusted technical providers (Google Firebase for notifications, WhatsApp for OTP delivery).
• Authorities where legally required.

4. Security

All data is transmitted over encrypted connections (HTTPS/TLS). Session tokens are kept in the device's secure storage and your PIN is never sent in the clear. Data is stored on access-restricted, protected servers.

5. Retention and deletion

We keep account and transaction data while you use the service and for the period required by financial regulations afterwards. You can request account closure and deletion of your personal data by emailing us; we respond within 30 days and keep only what the law requires.

6. Children

The service is intended for adults (18+). We do not knowingly collect data from children.

7. Your rights

You can access and correct your data, request deletion, and revoke permissions (camera, contacts, notifications) from your device settings at any time.

8. Changes to this policy

We may update this policy from time to time. The new version will be published on this page with its update date, and we will notify you in the app about material changes.

9. Contact

Quick Cash — Khartoum, Sudan
Email: support@quickcash.sd
Web: quickcash.sd